Walk-In Session Questions
Where are you located?
137 ave, on 104 Street. Same building as Canada Lands, and Variation Dance studio.
How much is it to come down and skate?
Well you have two choices.
1. Our Value Ticket is $12.50 and includes your admission and skate rentals. If you have your own skates you may substitute your rental tag for a small drink in the open concession or bottled water.
OR
2. You may purchase the Choice Ticket (Most popular ticket) for $15. It includes your admission, skate rentals, 2 free admissions to Thursday Retro Night or any of our extra sessions and a $3.00 Snack Bar credit to be used for any item in the snack bar of your choice!
What if I want to come but choose not to skate, do I have to still pay?
You will have to purchase either the Value ticket or Choice ticket upon entry. If you choose not to skate, you may use your skate rental tag to get a free drink in the concession.
Note: We also have a spectator policy. Spectators are adults supervising their children, assisting them skating. These spectators will not have to pay upon entire. If they choose to skate, they will have to purchase the Value or Choice Ticket.
Can I bring my own Roller Skates or Roller Blades?
Yes you can.
Can I just come down and skate without making a reservation?
Yes you can. You would only need to make a reservation if your wanting to book a party such as a birthday party, youth group, etc... You can book it online or you may call in to (780)-472-6337.
Can I bring my own food and drinks?
You may only bring in outside food with an Option 1 package or a table reservation (Option 1A). If there are dietary concerns, please phone Sportsworld ahead of time, (780)472-6337.
What are your hours of operation?
Thursdays: 7pm-10:30pm
Fridays: 7pm-10:30pm
Saturdays: 1pm-4:30pm & 7pm-10:30pm
Sundays and extra sessions: 1pm-4:30pm
Is there an age limit?
No, there is no age limit. Children under 3 may skate for free. Our smallest size of skate is a 8 Juniors.
What is the biggest size of Roller Skate?
Size 16
How does a roller skate and roller blade fit?
Same size as a shoe. We only cary whole sizes. We do not have half sizes.
Is there a sitting area to watch the children skate?
Yes. We have an Off-Skate facing the rink to watch the children skate.
Are Helmets Mandatory?
No, Helmets are optional. We currently have about 20 Helmets for rental at $3.00 each. It is on a first come, first served basis. We recommend bringing your own helmets.
Do you have safety gear such as elbow pads and knee pads for rentals?
No. We only have the skate rentals and helmets rentals.
Is there liquor served?
No. Liquor is allowed on the facility during a private functions (Option 3) with a license and liability insurance.
Party Booking Questions
Option 1 Packages
What is all included in the Option 1 Birthday package?
- Birthday announcement
- 1 1/2 hour table reservation with permission to bring in outside food only. No outside drinks.
- Gift, Shoe, Coat Check for entire visit.
- Includes 7 tickets, each ticket includes the following:
- Birthday person or Host receives the following:
1 year membership to skate at Sportsworld for a year!
How many tickets are included in the package of $140?
7 tickets. The tickets can be used by anyone, including parents.
How much does it cost for more than 7 guests/tickets?
Tickets are $15 each. These Option 1 tickets are valid for Admission, Rentals, Chips, Drink, Hotdog.
When do I need to book my party? How much notice do I give?
We would like at least 1 week at the minimum notice priror to the date of your party. However it is a first come first serve for birthday parties. Once we have your deposit, your booking is secured. The sooner the better.
Do you have a fridge and/or freezer for ice cream and cakes?
Yes, we have both a fridge and freezer for our party guests to use.
Can my child bring in his/her own roller blades?
Yes they can, and they have an option to try on our roller blades or roller skates.
Can my party stay for the entire session?
Yes they can stay until we close. Option 1 and Option 2 parties may check-in as early as 12:00pm for afternoon sessions and 6:00pm for the evening sessions.
What are the table reservation times?
Saturday & Sunday Afternoon : 1-2:30pm, meal at 1:30pm / 2:45-4:15pm, meal at 3:15pm
Thursday Friday/Saturday Evening: 7-8:30pm, meal at 7:30pm / 8:45-10:15pm, meal at 9:15pm
The parents of the children are coming to watch them skate but they will not be skating. Do they have to pay?
No. These parents would be considered spectators. However, if they would like to skate they will have to purchase one of the tickets are the door or you may purchase an Option 1 ticket for them.
Is there a maximum number of people for an Option1 party package?
No, there is no maximum amount of people required. The base package includes 7 tickets.
Is there a cancellation policy?
Cancellation Policy: Must provide Sportsworld with a minimum 7 day prior to your booking date to receive your full deposit amount. If a cancellation resides within 7 days prior to your book, a Sportsworld credit will apply for the amount of your deposit. If cancelled the day of the party or no show, there will be the down deposit amount charged to your party.
